ACCOUNTS

POINTS PROGRAM

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2EROS

ACCOUNTS & REWARDS

BENEFITS OF CREATING AN ACCOUNT

FEEDBACK AND REVIEWS

HOW CAN I STAY UPDATED ON NEW LAUNCHES & RESTOCK?

HOW DOES YOUR LOYALTY PROGRAM WORKS?

HOW TO REDEEM MY LOYALTY POINTS?

HOW CAN I EARN POINTS?

HOW CAN I CHECK MY EARNED POINTS?

HOW LONG DOES THE DELIVERY TAKE?

COUNTRIES WE SHIP TO

HOW CAN I TRACK MY ORDER?

DUTIES AND TAXES

DO YOU OFFER FREE SHIPPING?

SHIPPING POLICY

SHIPPING & DELIVERY

HOW CAN I RETURN AN ORDER?

CAN I EXCHANGE MY ORDER AFTER I HAVE RECEIVED IT?

RETURN POLICY

WHAT IS YOUR REFUND PROCESS?

I WANT TO RETURN AN ITEM I PURCHASED FROM A RETAILER

RETURN TO SENDER

MISSING PARCELS?

THREAD UNRAVELING & PRODUCT CARE POLICY

RETURNS & REFUNDS

HOW CAN I CHECK IF MY ORDER HAS BEEN PLACED SUCCESSFULLY?

WHERE CAN I FIND MY ORDER NUMBER?

WHAT PAYMENT OPTIONS DO YOU OFFER?

UNSUCCESSFUL PAYMENT, WHAT CAN I DO?

DO YOU RESTOCK SOLD OUT ITEMS?

CAN I PLACE AN ORDER WITHOUT AN ACCOUNT?

WHAT IS YOUR REFUND POLICY?

I HAVE RECEIVED AN INCORRECT ITEM, WHAT SHOULD I DO?

IS MY ORDER SUBJECT TO ADDITIONAL CUSTOM TAXES, V.A.T, OR IMPORT DUTIES?

HOW CAN I CANCEL MY ORDER?

PAYMENTS & ORDERS

How to measure for the right fit

Other Brands Comparison

Hips & Chest Measurements / Size

SIZE & FIT

Rinse, Wash and Dry

Do Not Bleach, Dry-Clean, Tumble Dry, Iron or Soak

Avoid Rough Surfaces, Hot Tubs and Jacuzzis

Prevent Yellowing of Swimwear

PRODUCT CARE

I HAVE A DISCOUNT CODE, HOW CAN I USE IT?

MY CODE IS NOT WORKING, WHAT SHOULD I DO?

HOW CAN I GET DISCOUNTS AND PROMOTION CODES?

DISCOUNT CODES & COUPONS

GOODS AND SERVICES TAX (G.S.T)

PRODUCT PRICES

RISK AND TITLE

ORDERS

FRAUDULENCE

Delivery during COVID19

TERMS & CONDITIONS