RETURNS & REFUNDS

HOW CAN I RETURN AN ORDER?

Australian customers are supplied with a Returns Label upon approval. For international customers, all cost of returns is the customer's responsibility.

CAN I EXCHANGE MY ORDER AFTER I HAVE RECEIVED IT?

We currently do not facilitate exchanges for returns. Instead, we issue a refund to the original payment method, and you can place a new order for the desired item.

RETURN POLICY

If you are not fully satisfied with your order, we will gladly accept a return for a refund within 45 days of delivery. Please note that refunds are only made on the returned item excluding delivery.

WHAT IS YOUR REFUND PROCESS?

Refunds will be processed only after the goods have been returned and received by us.

I WANT TO RETURN AN ITEM I PURCHASED FROM A RETAILER

We do not offer exchanges or refunds for products purchased from other retailers. We recommend checking the retailer's exchange and return policy and reaching out to them for further assistance.

RETURN TO SENDER

Please ensure that you provide the correct delivery address, as we are not responsible for non-delivery due to address errors. If an order is returned to us because of an incorrect address, we will issue a refund for the original order amount, exclud

MISSING PARCELS?

The Lifestyle Co PTY LTD will try to locate your parcel and initiate an investigation on your behalf. We recommend that customers also open their investigations. Depending on the shipping service used, this process may take 1 to 14 business days.